@incollection{,
	
					
					
					B3870E87C3611943D6C06FF0A0F8E62D
				,
	author={{Jean BoscoHarelimana} and {Institut diEnseignement Superieur de Ruhengeri Musanze}},
	journal={{Global Journal of Management and Business Research}},
	journal={{GJMBR}}2249-45880975-585310.34257/GJMBR,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}1822131
}

@book{b0,
	
	
		,
	title={{Investment analysis and IT application management}}
		,
	author={{
			ElizondoBarahona
		}}
		
			,
	year={2012}
			,
	publisher={MC grow. Hill publishing company}
			,
	address={New Delhi}
		
	

}

@book{b1,
	
	
		,
	title={{Best Practices of eprocurement management}}
		,
	author={{
			GregoryBerger
		}}
		
			,
	year={2009}
			,
	publisher={Routledge}
			,
	address={London}
		
	
	,
	note={1 st edition}

}

@book{b2,
	
	
		,
	title={{Research Methodologies, 2 nd edition}}
		,
	author={{
			SchindlerCooper
		}}
		
			,
	year={2003}
			,
	publisher={Pinkwell publishers}
			,
	address={New York}
		
	

}

@book{b3,
	
	
		,
	title={{Advanced Research Methodology}}
		,
	author={{
			HowittCrammer
		}}
		
			,
	year={2004}
			,
	publisher={Pinkwell publishers}
			,
	address={New York}
		
	
	,
	note={nd edition}

}

@book{b4,
	
	
		,
	title={{Operation now, profitability process, performance}}
		,
	author={{
			Garry
		}}
		
			,
	year={2002}
			,
	address={Irwin}
		
		
			MC grow-hill
		
	
	,
	note={2th edition}

}

@book{b5,
	
	
		,
	title={{Impact of ICT on corporate performance productivity and employment dynamics}}
		,
	author={{
			KGibson
		}}
		
			,
	year={2002}
			,
	address={Berlin: Brussels}
		
	

}

@book{b6,
	
	
		,
	title={{Electronic procurement systems, designing quality performance services for the public use}}
		,
	author={{
			TGraham
		}}
		
			,
	year={2005}
			,
	publisher={Dell}
			,
	address={Trinidad}
		
	

}

@incollection{b7,
	
	
		,
	title={{Service Quality: gaps in the Malaysian telemarketing industry}}
		,
	author={{
			NHuppert
		}}
	
	
		,
	journal={{Journal of Business Research}}
		
			55
			10
			
			,
	year={2001}
		
	

}

@book{b8,
	
	
		,
	author={{
			JosephJFeo
		}}
		,
	title={{Managerial assessment quality}}
				British library, London
		
			,
	year={2009}
		
	
	,
	note={2 nd edition}

}

@book{b9,
	
	
		,
	title={{Performance Decisions and the IT in Business}}
		,
	author={{
			DJoseph
		}}
		
			,
	year={2003}
			,
	publisher={Business Publishing Group}
			,
	address={Kampala}
		
	
	,
	note={2 nd Edition}

}

@book{b10,
	
	
		,
	title={{Methodes de recherché en Sciences Sociales,10 e Edition}}
				Paris
		
			,
	publisher={Lourousse}
			,
	year={2000}
		
	

}

@incollection{b11,
	
	
		,
	title={{Performance Management in an Organization}}
		,
	author={{
			WKhan
		}}
	
	
		,
	journal={{Daryaganj. New Delhi: Sultan Chand & Sons}}
		
			,
	year={1998}
		
	

}

@book{b12,
	
	
		,
	title={{Disciplining or protecting the poor? Avoiding social costs of peer pressure in solitary IT}}
		,
	author={{
			LMckenzi
		}}
		
			,
	year={2006}
			,
	publisher={Dreamland Publishers}
			,
	address={London}
		
	

}

@book{b13,
	
	
		,
	author={{
			KMorgan
		}}
		,
	title={{Methods of social research}}
				New York
		
			,
	publisher={A division of MC Million publishing Inc}
			,
	year={2003}
		
	
	,
	note={2nd ed}

}

@book{b14,
	
	
		,
	title={{Performance Management in an Public Instituions. Daryaganj}}
		,
	author={{
			WMurphy
		}}
		
			,
	year={2000}
			,
	publisher={Sultan Chand & Sons}
			,
	address={New Delhi}
		
	

}

@incollection{b15,
	
	
		,
	title={{The Challenges of using IT in developing countries -A personal experience of working in Government sector in Zimbabwe}}
		,
	author={{
			Naale
		}}
	
	
		,
	journal={{Indica center 17. Naison, Z}}
		
			,
	year={2006. 2000}
		
		
			Deluxe Printing Group
		
	
	,
	note={Electronic Management in Organizations}

}

@book{b16,
	
	
		,
	title={{Renewed focus on Organizational performance. Performance theory}}
		,
	author={{
			DPandey
		}}
		
			,
	year={2009}
			,
	publisher={Oxford University Press}
			,
	address={London}
		
	

}

@book{b17,
	
	
		,
	title={{Electronic systems and performance development}}
		,
	author={{
			JPaxton
		}}
		
			,
	year={2002}
			,
	publisher={MCC records}
			,
	address={Sunderland}
		
	

}

@book{b18,
	
	
		,
	author={{
			TWilliam
		}}
		,
	title={{Procurement dynamics in Government Institutions. 1}}
				urement dynamics in Government Institutions. 1New York
		
			,
	publisher={Diamond Publishers}
			,
	year={2009}
		
	
	,
	note={st edition}

}