Investigating the Relationship between Service Quality, Customer Satisfaction and Customer Loyalty in Hotel Industry: Bangladesh Perspective. Global Journal of Management and Business Research, [S. l.], v. 19, n. A1, p. 29–35, 2019. Disponível em: https://testing.journalofbusiness.org/index.php/GJMBR/article/view/2680. Acesso em: 5 feb. 2026.