Taking Public Service Delivery in Nigeria Online for Effectiveness and Efficiency: The Users#x2019; Perspective. Global Journal of Management and Business Research, [S. l.], v. 20, n. A9, p. 29–35, 2020. Disponível em: https://testing.journalofbusiness.org/index.php/GJMBR/article/view/101985. Acesso em: 4 feb. 2026.