Determining Customer Satisfaction on Service Quality Constructs Using SERVQUAL Model: Evidence from India’s Rural Banks. Global Journal of Management and Business Research, [S. l.], v. 22, n. B6, p. 73–80, 2022. DOI: 10.34257/GJMBRBVOL22IS6PG73. Disponível em: https://testing.journalofbusiness.org/index.php/GJMBR/article/view/102739. Acesso em: 4 feb. 2026.