Influence of Service Quality Dimensions in Commercial Banks of Bangladesh: Existing vs Expected. Global Journal of Management and Business Research, [S. l.], v. 23, n. E2, p. 33–40, 2023. Disponível em: https://testing.journalofbusiness.org/index.php/GJMBR/article/view/102937. Acesso em: 4 feb. 2026.